Category Presence Status in Real-Time

Understanding Communications-enabled Business Processes (CEBP) with Unified Communications

Unified communications (UC) has gone through several market transitions since its inception. Over the past few years, we’ve heard terms like “integrated communications,” “IP communications” and “unified communications and collaboration” as terms that further the definition of UC. The latest evolution of UC is something known as communications-enabled business processes (CEBP). But CEBP needs to […]

Presence technology defined

Presence technology is a type of application that makes it possible to locate and identify a computing device or a user wherever it might be, as soon as the user connects to the network. Instant messaging (IM) is a very common example. Both proprietary products, such as Sametime, and freely available ones, such as AIM, […]

Removing the roadblocks to Unified Communications

In its “Magic Quadrant for Unified Communications” Gartner stated that “the largest single value of UC is the ability to reduce human latency” — in other words improving worker productivity. This report went on to analyze the market. Gartner believes the UC market is maturing but not yet fully mature. UC may be discussed a […]

UC Diagram

Unified Communications defined

Unified Communications (UC) is defined by industry executives, leading analysts and consultants as communications integrated to optimize business processes . UC can be broken up into two broad UC categories: UC user productivity (UC-U): This type of UC model provides new ways for individuals to do their jobs, ultimately facilitating business transactions. UC business process […]