Category Market Trends and Studies

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Gartner: Half of enterprises will require BYOD by 2017

Corporate-owned devices are losing their luster. That’s the message from Gartner, whose latest forecast indicates that the bring your own device (BYOD) movement is more than just a passing fad. BYOD, which is making iPad sightings in the workplace a common occurrence, will soon become business as usual for a growing number of organizations. About […]

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WebRTC Study – Ten things CIOs should know about the new WebRTC technology

Constellation Research has published it’s latest report and provides a comprehensive guide to the WebRTC technology. WebRTC is an emerging standard that enables real-time voice, video and data sharing in a Web browser without the need for browser plugins. Potentially billions of devices supporting a browser – PCs, laptops, smartphones, tablets and a host of […]

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Enterprises develop digital strategies, IT spending increases, new CDO title emerging

It’s been a long time coming, but all the recent spending figures and predictions have been pointing to this. According to a recent survey by Gartner, nearly 80% of enterprises indicated an upcoming increase in IT, while more than half have a digital strategy in place to direct enterprise spending. IT Spending, Optimism If you’ve been […]

Firefox OS Fast, Smart, Safer

New Firefox OS will enhance SaaS security

As the business world moves towards client computing, Mozilla has promised to address issues like security with a free, cloud-sourced operating system that should make it easier to deploy SaaS apps. Mozilla is best known for Firefox, the browser. Now it’s extending its reach into the mobile phone and tablet space with a freeware operating […]

Mobility rises as PC market darkens (PC sales slump deepens in Q1 2013)

IMAGE – In this Friday, Oct. 26, 2012, a woman walks past laptop computers running Microsoft Windows 8 operating system during its launching ceremony in Hong Kong. Photo: Kin Cheung Research firm IDC says PC global shipments of PCs fell 14 percent in the first three months this year. The appeal of tablets and smartphones […]

PaaS Platform as a Service

The future of cloud computing in 2013 is PaaS

By all appearances, 2012 seemed to be a good year for cloud computing. In addition to being the darling of the media for all of last year, the cloud gained a lot of ground in terms of the number of businesses that have adopted cloud computing in some form. But despite this traction, the cloud […]

Enterprise mobility needs could ramp up UCaaS market

Smartphones and tablets are slated to replace traditional computers and desk phones as the primary devices used for unified communications for the first time in 2013, according to a recent report from Campbell, Calif.-based Infonetics Research Inc. It’s not exactly breaking news that enterprises need greater flexibility built into their Unified Communications strategies, particularly when […]

Top 3 Unified Communications trends in 2012

Every new development in communications adds another moving part to the ever-evolving Unified Communications (UC) technology landscape. In 2012, the most momentous technology trends impacting UC were collaboration, bring your own device (BYOD) environments, mobility and cloud UC services with an emphasis on hybrid cloud offerings. These budding trends will continue to impact UC offerings […]

UCaaS Magic Quadrant: Providers not ready for large enterprises

Outsourcing communications to a Unified Communications as a Service (UCaaS) provider remains a risky strategy for most large enterprises. According to Gartner’s newly published UCaaS Magic Quadrant, most UCaaS providers either lack a full suite of integrated unified communications functionality or cannot scale their services to meet the needs of large, distributed enterprises. Due to […]

Vendors and providers hawk cloud UC, but UCaaS market slow to develop

Some large cloud providers, such as Verizon, AT&T and Microsoft, have begun to offer Unified Communications as a Service (UCaaS). While smaller providers may be tempted to follow their lead, market demand for UCaaS is limited. For now, providers will do better to focus on other Software as a Service (SaaS) opportunities and specialize in […]

UC market watch: A closer look at key vendors’ UC strategies

Movement is a battle of force against inertia, in technology and communications as much as anywhere. The forces driving changes to unified communications (UC) strategies and the UC market itself are working against two specific inertial factors, and the result can be seen by looking at how some of the key UC vendors are reacting […]

Large providers enter UCaaS market, but will enterprises trust them?

Until recently, the cloud-based unified communications (cloud UC) market has been the realm of startups, which often don’t have resources or clout to inspire confidence from large enterprises. However, market-leading UC vendors and service providers have started partnering to sell UC as a Service (UCaaS) — enabling enterprises to deploy everything from instant messaging (IM) […]

The top 5 issues for the UC market in 2011

For what seems like forever, unified communications (UC) has been trying to come of age, fighting the traditional technology battles of securing enterprise engagement on one side and navigating vendor issues on the other. In 2010, one analyst firm went so far as to characterize UC as a Ponzi scheme! It seems clear that in […]

The top 5 Unified Communications issues in 2010

Unified communications is one of the most promising of all horizontal applications for productivity enhancement because it supports the key activities of customer/sales support, team building for projects and general business communications. It’s also an application that has been battered by competitive positioning, vendor consolidation and a host of industry forces. How it reacts to […]

Hosted IP Centrex services continue steady growth

Despite the global downturn, the hosted IP Centrex market has continued to show steady growth in the US and worldwide markets, according to research from In-Stat. The research found that hosted IP Centrex seats in service will reach 6.5 million in the US and 14.1 million worldwide by 2012. The government vertical sector currently has the highest penetration […]